3 ways to use digital communication channels for collections Today’s mortgage servicers must embrace digital technologies to remain competitive. Leveraging an omnichannel contact center with advanced analytics is a huge step toward digital transformation and the sort of operational efficiency that gives mortgage servicers a competitive edge, especially in the area of collections. Here are…
Future-proof your workplace Simplifying workstreams with flexible communications New world order in workplace communications Seeking a replacement for your current communications tool? In need of a phone solution, messaging tool, video conferencing app, or perhaps all three? If your current communications infrastructure has become a thing of the past, you’re not alone. Download Future-proof Your…
Exploring Unified Communications as a Service The on-premises PBX has served companies well for a long time. But the world has changed around it. A dynamic, fast-paced economy and a world in which work from home (WFH) and work from anywhere (WFA) have become the new normal makes it necessary for organizations to adapt and…
Today’s small businesses needs to be agile, resilient and able to meet their customer on any platform, whenever and wherever they choose. They need to be able to leverage data to empower the workforce and make business critical decisions. Yet in an increasingly competitive landscape, many SMEs are still struggling with how to connect their…
